NewproNet Company Policies

Local / San Antonio, TX (Inside Loop 1604)

Free Pick-up & Delivery via Courier inside Loop 1604,
(for areas just outside Loop 1604, please call)
Applies to Telephone and Fax orders over $250.00 net
Orders less than $250.00 ship FedEx Ground or will incur a small courier freight charge
Most orders delivered by 12:00 noon the next business day, cut-off time for next day courier delivery is 5:00pm CT
Orders shipped by Courier require core exchanges at time of delivery. Cartridges not ready for pick-up at time of delivery must be returned by the customer at customer's expense
Free Freight applies to MasterCard, Visa, Discover, Internet Check or COD orders only
(COD charges still apply)
Same Day local courier delivery available, click for details.

Texas (Including San Antonio)

Free shipping via FedEx Ground inside Texas
Applies to Internet, Telephone and Fax orders over $100.00 net
Orders less than $100.00 incur a small freight charge
Most orders delivered within 1 or 2 business days, cut-off time for ground shipping is 3:00pm CT
For your convenience, we include a pre-paid label to return your used cores
Free Freight applies to MasterCard, Visa, Discover, Internet Check or COD orders only
(COD charges still apply)

Nationwide (and Outside Texas)

Free shipping via FedEx Ground to the 48 contiguous USA states
Orders shipped to Alaska & Hawaii are not included in the free freight program
Orders shipped to APO & FPO addresses are not included in free freight program
Applies to Internet, Telephone and Fax orders over $100.00 net
Most orders delivered within 1 - 3 business days, cut-off time for ground shipping is 3:00pm CT
Orders less than $100.00 incur a small freight charge
For your convenience, we include a pre-paid label to return your used cores
Free Freight applies to MasterCard, Visa, Discover, Internet Check or COD orders only
(COD charges still apply)

Alaska & Hawaii (most orders shipped air)

Customer assumes all freight charges, which will be added to the invoice total
We offer shipping via FedEx Ground, Express, 2-day or next day delivery
Applies to Internet, Telephone and Fax orders
Most orders delivered within 2 - 3 business days, cut-off time for air shipping is 4:00pm CT
Regrettably, we do not include a pre-paid label to return your used cores
Orders shipped via any other carrier at the request of the customer, are subject to an additional $20.00 handling fee

APO & FPO Addresses (all orders shipped certified/military mail)

Customer assumes all freight charges, which will be added to the invoice total
We offer shipping via USPS Certified/Military Mail, receipt requested
Applies to Internet, Telephone and Fax orders
All orders shipped within 24-48 business hours from receipt of order
Regrettably, we do not include a pre-paid label to return your used cores
Orders shipped via any other carrier at the request of the customer, are subject to an additional $20.00 handling fee

Canada (all provinces)

Customer assumes all freight charges, which will be added to the invoice total
We offer shipping via FedEx Ground or Air Express
Applies to Internet, Telephone and Fax orders
Most orders delivered within 2 - 4 business days, cut-off time for air shipping is 3:00pm CT
Regrettably, we do not include a pre-paid label to return your used cores
Orders shipped via any other carrier at the request of the customer, are subject to an additional $20.00 handling fee
Due to an increasing number of Canadian customers delinquent in paying duties & import fees, a refundable deposit of 20% of the invoice total ($20.00 min) will be required. The deposit is refundable if, and only if, proof of payment of all fees is provided within 60 days of the original ship date. NO EXCEPTIONS.

Worldwide (outside the USA)

Customer assumes all freight charges, which will be added to the invoice total
We offer shipping via FedEx Express or Expedited, cut-off time for shipping is 3:00pm CT
Applies to Internet, Telephone and Fax orders
Delivery times vary worldwide. Order & payment verification required for all orders
Regrettably, we do not include a pre-paid label to return your used cores
Orders shipped via any other carrier at the request of the customer, are also subject to an additional $20.00 handling fee
For more details, click here